Privacy Policy

1. Information We Collect

When you place an order or use our website, we may collect:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Order details
• Payment and transaction information
• Information provided when contacting customer support
• Device and browser information
• IP address
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange delivery
• Process payments
• Send order confirmations and delivery updates
• Respond to customer support requests
• Process eligible cancellations, replacements and refunds
• Improve our website and customer experience
• Prevent fraudulent or unauthorized activity
• Comply with applicable laws and regulations

3. Payment Information

Payments on our website are processed through Razorpay. We do not generally store complete debit card, credit card, UPI or other payment credentials on our own servers. Payment information may be processed directly by Razorpay in accordance with its applicable policies and security practices.

4. Sharing of Information

We may share necessary information with service providers that help us operate our business, including payment service providers, shipping and courier partners, website and hosting providers, technology and analytics providers, and communication or customer-support service providers.

We do not sell your personal information to third parties. We may also disclose information where required by applicable law or a lawful government or regulatory request.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage and improve your experience. We may also use analytics and advertising technologies, including Meta Pixel, after they are implemented on our website.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain transaction records, resolve disputes and comply with applicable legal obligations.

8. Privacy Requests

If you have any questions or requests regarding your personal information, contact us at pushokevichaar@gmail.com.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last Updated” date.